Hello, Installed Evo-all as per connection diagram 3318 #2 on a customers 2011 Ford Escape. HA keys, 40 bit.(0v with key in cylinder,ign off) Loaded software version 4.18 as per diagram. Use programming procedure #3 for 2 keys, Blue light on, Turn ign on, blue light goes out, turn key off and blue light comes on, will not flash. Loaded versions 71.11 and 71.18. would not change with either versions, tried resetting module and reloading software again, no change. Have +12v on pin A1, pin A10 (light blue/black) to pin 4 (purple/gray) on ign barrel, Pin A20 (lt/blue/blk) to pin 3 (yellow/orange) on Ign barrel. Tested continuity of connections and are good. I am out of ideas, Troubleshooting guide claims CAN communication is not detected or wires mixed up, that's not the case assuming wiring diagram is correct. What are your thoughts? Thanks, Mike Unger.